Customer Care

At Severnside Recycling, our customer’s needs are at the heart of everything we do and we pride ourselves in delivering industry leading support 7 days a week.

Our customer care centre, handles approx 12,000 calls per month and with no annoying automated systems, you’ll be speaking to an advisor within our average answer time of 3 seconds, making our service world-beating!

With the understanding that all our customers are unique and over 30 years industry experience, you can feel safe in the knowledge that any queries will be dealt with swiftly and efficiently.

Our team of Account Managers are on hand 7days a week and out of hours to offer advice and solutions to help maximise the value in your waste stream by increasing recycling and diverting from landfill.